Calibration & Service

The MicroBio bioaerosol samplers offer years of reliable service, but they should be calibrated and serviced on an annual basis. Cantium Scientific provide a full MicroBio sampler calibration and repair service.

We offer a standard factory calibration or can organise calibration by an independent laboratory operating to ISO17025:2005 and ISO10012:2003.

If you are not based in the UK please contact your local distributor first.

For sampler re-calibration or if your sampler requires repair, simply fill out the form below and we will send you a returns number. Write this number on the outside of the parcel prior to sending the sampler to us, using an insured courier.  

We will perform the calibration within two working days of receipt. If you are an account customer, you will be invoiced as normal, otherwise a pro-forma invoice will be emailed with a link for payment prior to you sending the sampler.

NOTE:  All samplers must be fully cleaned and sterilised prior to return. Do not send with batteries or charger, unless there is a fault with the sampler.

Due to the current COVID-19 pandemic, increased cleaning and quarantine of incoming deliveries, services may take longer than normal.

*  Return shipping by DHL within UK. Calibration and service includes minor repairs, such as spring replacement and re-alignment, battery lid replacement, simple faults, re-shaping of sampling heads and clearing of blocked holes. Any major faults, such as fan, keypad or electronics replacement will be quoted on an individual basis prior to commencement of any work.

Data above is collected only in relation to the processing of the calibration service. The data will be recorded on our MRP work processing system, but will never be shared with third parties for any other reason.  Please refer to our Privacy Policy for more information.